Refund policy

Return and Refund Policy

At Zayron Watches, we want you to love your purchase. If you're not completely satisfied, this policy explains how returns and refunds work.

Return Window

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in their original packaging.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method, as we cannot guarantee that we will receive your returned item.

Non-Refundable Items

There are no non-refundable items. All eligible products purchased from our store may be returned in accordance with this policy.

Refund Timeline

Once we receive and inspect your returned item, your refund will be processed within 7 business days. Refunds are issued to your original payment method. Please note that your bank or payment provider may require additional time to post the refund to your account.

How to Request a Return

  • Email us at support@zayronwatches.com with your order number and the reason for your return.
  • Our team will review your request and reply with return instructions, including the return address.
  • Pack the item securely in its original packaging and ship it back using a tracked method.
  • Once the item arrives and passes inspection, we will process your refund within 7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at support@zayronwatches.com as soon as possible, including photos of the issue, so we can make it right.

Contact Us

Questions about a return or refund? Reach our support team at support@zayronwatches.com.

Last updated: June 18, 2026